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About the Banking Group

The Co-operative Banking Group, like every Co-operative service, is run for the benefit of our members. We do not answer to shareholders or city institutions; instead we put our customers first. And because we listen to what they have to say, we are better prepared to respond and keep them happy.

5.5 million satisfied customers and counting

The Co-operative Banking Group has some 5.5 million satisfied customers. Which? readers have named The Co-operative Bank as the best bank on the high street for customer satisfaction.
Through The Co-operative Bank we offer a range of financial products, including current accounts, savings accounts, credit cards and loans. The Co-operative Insurance offers a variety of insurance products and The Co-operative Investmentsoffers products including unit trusts, investment bonds and pensions.

The Co-operative Banking Group is the name for the group of businesses that includes The Co-operative Insurance, The Co-operative Investments and The Co-operative Bank including smileand Britannia.

Each organisation has developed a reputation for providing quality service and products as well as leading the way on environmental matters.

Taking an ethical approach

We are committed to using money for positive purposes and remain fair, open and honest in everything we do. In fact, since 1992 we have turned away £1bn of income that conflicted with our ethical concerns.

Then there is the fact we have been voted most ethical brand for the second year running and the greenest retailer on the high street. Then there is the work we do with Fairtrade. But the one really big thing that makes us stand out is our people.

Use this site to find out more about us as an employer and what it is like to be a Co-operative Banking Group employee.

Working for us

We believe that our greatest asset is our people, and only by developing and rewarding them can we successfully meet the needs of our millions of customers.

We treat our people fairly, help them to progress in a supportive and friendly environment and give them the rewards they deserve.

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