This two-year programme will give you the opportunity to gain an in-depth understanding of our products, and develop your customer service skills. On completion of the programme, you will progress quickly into your first leadership role within the HSBC Retail network.
You will develop the skills and expertise to become one of our next generation of managers who support our branch network. Retail banking is one of our core activities in the UK and, working within our high street branch network, you will be at the forefront of it. With placements across different areas of retail banking, you will learn how to manage a branch – and discover how to move it forward.
In the first 12 months you will tackle placements in the branch network as you learn to understand our customers, products and processes. During the second year, you’ll have an option to specialise, perhaps within our Premier proposition, Wealth business or Regional Management Office. You will learn more about how the retail and wealth business is managed. Your final placement will be built around leading a team, managing and motivating people to achieve their targets.
You will start with a residential induction course at one of our training centres. Over the course of the programme you will receive intensive on-the-job training, gaining experience in building relationships, managing operational integrity, along with taking responsibility for your personal performance.
In addition, you will be given a personal buddy/mentor as well as the support of a local regional manager who will oversee your progress. Regular events will help you build a vital network of business contacts and additional projects could include community action initiatives, fundraising and planning promotional events. As importantly, generous study leave and support will help you work towards the IFS School of Finance Professional Diploma in Banking Practice and Management.
To join us, you will need at least a 2:1 honours degree or equivalent (predicted or gained in any discipline), and a grade C or higher in GCSE Maths and English.
It’s a great step towards a leadership career within our Retail network. To apply, please click on the ‘apply now’ button.