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  • Job Type: Graduate Job
  • Profession: Technology in Finance & Consultancy
  • Start Date: Unspecified
  • Location: London
  • UCAS Points: 300
  • Disciplines Recruited From: Numerate, Technical and Finance-related
  • Salary: Competitive
  • Degree Required: 2:1

About SunGard

SunGard’s Financial Systems business provides mission-critical software and IT services to institutions in virtually every segment of the financial services industry. Working across financial services, our clients include asset managers, traders, custodians, compliance officers, treasurers, insurers, risk managers, hedge fund managers, plan administrators and clearing agents.

Do you have a passion for IT and a keen interest in the Finance industry? Then consider SunGard.

Our Client Services teams are made up of product, technical and industry-trained specialists. The primary objective of this role is to provide first line functional support for SunGard products, investigating and assisting customers covering locally installed, hosted or fully managed services. Client Services employees can often become involved in delivering product training, developing their presentation/client-facing skills as well as becoming a product and subject matter expert.

A key function of this position is to maintain customer satisfaction and you will play a critical role serving as the primary client delivery contact, while building on existing relationships with multiple clients globally.

Your development is important to us and we offer continuous learning throughout the Graduate Programme. Building on from the induction week which focuses on soft and business skills, you will be given product and technical training, specific to your role. You will also be assigned online tutorials on financial services to help build your knowledge in this area. Additionally, each quarter you will come together with your graduate class for further classroom training and one-on-one coaching sessions will be made available on selected courses to suit your individual development needs.

So if you appreciate the advantages of working with highly talented individuals and thrive in a culture that values teamwork, individual entrepreneurship, personal accountability and excellence, you will fit right into our working environment! We look for graduates who are enthusiastic to work in the financial software industry and are keen to join our company. Ultimately we are seeking creative problem solvers, who take the initiative and get excited about the challenges their roles can bring. If this sounds like you, then APPLY NOW!

Graduate positions in Client Services are available in a number of business areas and at present the following businesses are hiring:

  • Corporate Liquidity – Graduates in this role will provide first line functional support for the AvantGard Quantum or AvantGard Integrity treasury management systems. You will actively troubleshoot any issues experienced by the client, determining root cause and resolution. The team is based in Canary Wharf, London with satellite offices in Mechelen-Belgium, Pune-India, Dubai-UAE and Johannesburg-South Africa.
  • Capital Markets (Post Trade Derivatives) – Graduates joining the PTD team will primarily provide timely and independent support to users of the Stream GMI/UBIX application (back-office processing systems for listed and cleared OTC derivatives). After an initial training period, you will join the Application Support team ensuring our clients’ queries are addressed/problems are resolved promptly and efficiently.
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