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06 Dec 2013

  • Job Type: Graduate Job
  • Profession: Management
  • Start Date: Unspecified
  • Location: Edinburgh
  • UCAS Points: Operational & Business Management
  • Salary: Competitive
  • Degree Required: 2:1

Mature your career

Managing a customer service operation in today’s world is a challenge and can look very different from one day to the next. Strong leaders who can take people on the journey with them are key to the success of our business.

We’re looking for passionate people who have a real desire to lead the way in operational and business management. Based in our customer services department, we’ll offer you an exciting selection of placements all designed to give you practical experience and responsibility for:

  • customer management
  • people leadership and development
  • business change and improvement activity
  • planning and reporting
  • analysis of operational and management information

During the programme, you’ll be supported and mentored by a network of operational managers. You’ll also be part of a close-knit community of fellow graduates that you can share your experiences with.

You’ll need strong leadership skills and the ability to not only think fast but to act fast too. You’ll also have an appreciation of how important it is to understand customer needs. In return, we’ll help you develop an all-round understanding and capability for business management and leadership in a fast-paced environment. The experience you gain and skills you develop will be some of your most valuable assets in your future career.


As a market leader, we offer a competitive salary and benefits package to suit your needs. The package includes generous annual leave, a pension as well as many other benefits.

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