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  • Role: Global Talent Coordinator
  • University: Keele
  • Degree: BA Business & Criminology

Ruth Stone

What do DHL do?

DHL uses its expertise in international express, air and ocean freight, road and rail transportation, contract logistics and international mail services to add value for their customers. As part of Deutsche Post DHL, we have a global network composed of more than 220 countries and territories and 470,000 employees. This means we can offer customer service, quality and local knowledge to satisfy our customers supply chain requirements.

How did you get your job at DHL?

I joined DHL via the Graduate Program a few years ago. The application process involved taking part in an assessment centre day, comprising of group activities and interviews. Since finishing the graduate program I have had various roles including: Shift Manager on site, Learning and Development Manager, Northern Europe Business Improvement Manager and I’m currently Global Talent Coordinator. Each role has been very varied and provided me with a range of knowledge that I would not have got working in one specific function.

What do you enjoy most about your job?

I love the challenges and breadth of work available at DHL. There is the opportunity to work with lots of different people, understand different roles and really appreciate what role you are suited to. The most enjoyable aspect of my current role is working with a wide range of individuals and being able to impact other people’s lives.

What was the interview process like?

The interview process has changed since I completed it. At the time we were interviewed in front of a camera where there was an expectation to look deep into the camera and tell them ‘why you are the best person for the job’. As this was my first interview it felt quite daunting and I can honestly say I have not encountered anything like it since!

Any advise for the interview process?

You will be pleased to hear the interview process is now very different. I would give candidates the following advice though:

  • Be honest and show the real you – Many candidates try to be something they are not and be what they expect the assessors to want. If you do this it will show and will not impress them.
  • Breathe – This may be obvious but it will really help settle your nerves if you are able to breathe slowly and calmly. It will also provide you with thinking time between questions.
  • Voice your opinions – During group exercises voice your opinions, actively listen to others and make comments.

What challenges have you come across and how did you overcome these?

I think one of the biggest challenges was moving from university into a big organisation. The demands are very different; there are no exams, this may be a good thing, but it is harder to gauge how well you are doing. I made sure I got regular feedback from both managers and colleagues, reflected on it and made the necessary changes to ensure I progressed in my training.

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