Global IT spending is predicted to reach almost £2.5 trillion by 2014, according to Gartner’s Worldwide IT Spending Forecast.

Richard Gordon, vice-president at Gartner, said that 2013 has seen relatively low growth in IT spending, but also significant changes in areas of investment.

‘Businesses are outsourcing and using software as a service (SaaS), rather than investing in their own datacentres,’ he said.

Enterprise software spending is expected to grow 6.4% by the end of 2013, while spending on mobile devices is set to rise 6.5% to £4.9 billion in 2014.

Customer relationship management (CRM) will be one of the most significant growth areas, as Gordon explains: ‘Companies want to invest in big data, social and multichannel marketing to improve CRM.’

Find out more about big data and other trends that will play a part in the future of the IT profession.

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