Think about where your strongest skills or positive qualities lie as this is what sets you apart from the rest. The STAR method is a useful tool to help you frame responses for tough interview questions:
S – define the situation: set the scene and remember to focus on a specific event or activity. This could relate to your studies, sporting activities or work (paid or voluntary).
T – identify the task: what’s required, who, when, where.
A – describe the action taken or initiated: what you did, skills used, behaviours, characteristics. For this aspect the focus needs to be on what you’ve done, so use of “I” rather than “we”.
R – highlight the result achieved: the outcome or what was achieved. Try to identify more than one positive outcome.
You won’t be able to predict the questions the interviewer will ask, but using the STAR method you can compile some “stories” (remember to be truthful) to demonstrate your skills. These mini “case studies” can then be applied in response to the questions posed by the interviewer. Remember to always relate the answer to the question posed rather than just reeling off a rehearsed monologue of actions undertaken in the past.
This method can be applied to demonstrate:
- Adaptability: give an example of when you learnt new skills and or adapted to new ways of working. Change is a constant feature of working in logistics and transport so this is a key skill that employers will be seeking.
- Problem solving skills: this is often a major area for scrutiny in interviews, so use the STAR method to prepare some anecdotes about problems you have encountered and overcome. This is a vital skill where logistics and transportation management is concerned so think about how you can demonstrate this competence in this area carefully.
- Project management skills: is another important skill within the profession as people increasingly work in cross functional teams. Examples can relate to study, work or other activities such as sport or voluntary work.
- Team working skills: another vital skills in the field of logistics and transport and, here it would be useful to show examples of working in teams and also leading teams.