Jacqueline leads various teams to deliver a mixture of activities including developing technology roadmaps, vendor selection of package software, business requirements capture, business process design, functional design, test planning and execution. These activities will be across a variety of projects ranging from regulatory changes to large scale programmes replacing organisations core systems.
Why did you choose a career in the industry?
I knew from an early age that I wanted a career in Technology. At University I undertook a BSc in Computer Systems and had assumed that I would become a software engineer. During my degree I completed an industrial placement in a small software consultancy developing web based solutions for a variety of clients. I had the opportunity to develop software but what I really enjoyed was working directly with a range of clients helping them solve their business problems using technology.
After completing a lot of research and speaking to graduate recruiters and people in the consulting industry, management consultancy seemed like a good fit.
What is a typical day like for you?
This is a tough question as no two days are ever the same in this industry!
I generally work with clients at their offices throughout the UK which does means travelling away from home Monday to Friday and staying in a hotel. On a typical day I will generally arrive at the client’s office about 08.00 and finish about 18.00-19.00.
My days are a mix of meetings with client teams and third party suppliers, reviewing deliverables, facilitating workshops, keeping up with my emails and generally managing the delivery of phases of work.
When working away from home the team will generally go out for a meal together at least one night a week, it’s a great way to get to know people and build up your network within the firm.
What do you enjoy most about your job?
The variety of projects you have the opportunity to be involved in is the most enjoyable aspect of this job for me. I specialise in Financial Services and have had the opportunity to work on projects within retail, corporate and wholesale banking. You get to work with some of the largest organisations in the world on their high profile programmes which can be very exciting.
I enjoy Deloitte’s high performing culture which means you get to work with some of the smartest people in the industry. The learning curve is steep but you get to develop a lot quicker than in most other industries.
What would you like to achieve in the future?
I see myself leading large scale transformation projects within the financial services sector. Longer term I would like to become a partner within the firm building the business for the future or perhaps a CIO at a financial services organisation. In this industry the possibilities are endless…
Do you have any advice for anyone wanting to get into the industry?
My advice would be to make sure you really understand the industry before you embark on a recruitment process. Consulting is very different from other industries. Have a conversation with people you know already in consulting and take full advantage of the careers events held throughout the year. At Deloitte, we always ensure that we have a variety of consultants attending career events at all grades to answer your questions.