Please note this vacancy has been withdrawn, probably because the closing date has passed. You may no longer apply for this position.

Graduate Product Support Engineer

The Job

You will be part of the Product Support team and will work closely with other product support engineers and our sales and development teams to offer pre/post-sales product support to our customers. Our support channels cover the web, email and the phone. You will be expected to deliver ‘unbeatable’ support, using your excellent product knowledge and top flight skills in problem solving and customer service. As both a Microsoft Gold partner and a leading technology company, Red Gate offers you the opportunity to work with many of the latest mainstream business technologies, training and the expectation of Microsoft certification.

We are looking for an excellent academic background and a proven interest in computer technology.

The Person

A good degree (preferably in a numerate discipline) from a good university

Exposure to programming and programming concepts

One or more of SQL Server, Exchange, .NET technologies

Passion for the highest quality of customer service

Strong desire to learn and a questioning, analytical mind

Excellent written and oral communication

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